Retail Leadership Insights

Introduction By 2025, Gen Z will represent nearly a third of the global workforce, with a significant proportion entering retail through frontline, specialist, and early leadership roles. For many retailers, the challenge is no longer attracting Gen Z talent, it’s keeping them. In retail environments defined by pace, pressure, and constant change, Gen Z employees are quick to disengage when leadership capability, development pathways, or workplace culture fall short. Traditio