When retail careers shift, clarity matters
You might be here because a role has ended.
Or because it’s ending, even if no one has said it out loud yet.
Or because you’re still in role, but you know something needs to change.
Retail careers rarely move in straight lines, especially at senior level.​
Restructures happen. Roles evolve. Priorities shift.
​
This support is designed for retail leaders who want space to think clearly, make sense of what’s happened, and work out what comes next, without being rushed or boxed into a generic process.
​
It’s confidential, one-to-one support, grounded in real retail leadership experience and focused on practical next steps.
How individual career support works
There isn’t a fixed formula, because every situation is different.
But the work usually follows a clear, structured flow.
Creating
clarity
Space to talk through what’s happened, what’s changing, and what you actually want next.
This is about slowing things down and regaining perspective before any decisions are made.
Repositioning your experience
Once there’s clarity, we focus on how your experience is positioned and understood.
That might involve CV and LinkedIn work, interview preparation, or reframing how your leadership experience is presented.
Moving forward with confidence
Support through decisions, conversations and transitions, so you move forward with confidence rather than second-guessing yourself.
What we focus on during individual support
Support is shaped around your situation, but typically includes a combination of the following.
Career clarity and direction
Helping you step back, make sense of what’s happened, and think clearly about what you want next without rushing decisions
CV, LinkedIn and interview preparation
Practical support to ensure your CV, LinkedIn profile and interview approach are aligned, credible and grounded in how senior retail roles are actually hired.
Positioning your leadership experience
Working through how your experience is presented and understood, so it reflects the reality and value of your leadership background in retail.
Ongoing support through career transition
Ongoing, one-to-one support as decisions are made and conversations happen, so you’re not navigating the process alone.
The emphasis will shift depending on your situation, but the aim is always the same: clarity, confidence and momentum.
Is this the right support for you?
This support is a good fit if…
-
You’re a retail leader navigating redundancy, change, or an uncertain next step in your career
-
You want confidential, one-to-one space to think clearly before making decisions
​
-
You don’t want generic outplacement or rushed job-search pressure
​
-
You value practical support grounded in real retail leadership experience
​
-
You want to move forward with clarity and confidence, not guesswork
This may not be the right fit if…
-
You’re looking for a quick CV rewrite without broader reflection
-
You want group workshops or standardised programmes
-
You’re early in your retail career and need entry-level job search support
-
You’re looking for purely transactional support rather than reflective, one-to-one work
What retail leaders say after working together
Craig Moody
“After 18 years in one company, I felt vulnerable and didn’t know where to start. James helped me shape my CV and LinkedIn, then coached me through interviews.
​
I secured a new role within three weeks.
I genuinely don’t think I’d have managed that period without his guidance.”
Retail Operations Manager
Lynne Herhily
“I thought I needed a better CV. What I got was far more. James rebuilt my CV and LinkedIn, but the real shift was confidence.
​
I stopped second-guessing myself and got clear on the role I actually wanted.
I was ready when the right opportunity landed.”
Head of Retail
Claire Lashley
“I’d hit a wall in my job search and it showed in everything. James helped me get clear, rewrote my CV, and tightened my approach to roles.
I’m now in a role I wouldn’t have landed without him.
When interviews came, he coached me through preparation and a final presentation.”